Privacy policy

Effective Date: April 18, 2026
Last Updated: April 18, 2026

Welcome to Vektor Kraft LLC ("we," "us," or "our"). We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://vektorkraft.com/ (the "Site"), purchase our digital SVG files, or otherwise interact with us. This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Google Merchant Center guidelines.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

To provide you with our digital products and optimize your shopping experience, we collect certain types of personal and non-personal information.

A. Information You Provide Directly to Us

  • Contact Information: When you create an account, subscribe to our newsletter, or make a purchase, we collect your name and email address.
  • Billing Information: To process payments and prevent fraud, we collect your billing address. Because our products are 100% digital, we do not collect physical shipping addresses.
  • Communication Data: If you contact us via email (sale@vektorkraft.com) for customer support or inquiries, we collect the contents of your messages and any information you choose to provide.

B. Information Collected Automatically

When you access our Site, our platform (Shopify) and analytics tools automatically collect certain information about your device and browsing actions, including:

  • Device Information: Your IP address, browser type, operating system, device type, and time zone.
  • Usage Data: Information about how you interact with our Site, such as the pages you view, the digital designs you click on, search terms, and the dates/times of your visits.

C. Payment Information

All transactions are processed through secure third-party payment gateways, specifically Shopify Payments (powered by Stripe) and PayPal. Vektor Kraft LLC does not directly process, collect, or store your full credit card numbers or financial details on our servers. Your payment data is handled securely by these processors subject to their respective privacy policies.

2. How We Use Your Information

We use the collected information for various core business and compliance purposes:

  • Fulfilling Orders: To process your payment, deliver digital download links via email, and provide access to your purchased files.
  • Customer Support: To respond to your inquiries, troubleshoot file issues, and process refunds if applicable.
  • Marketing Communications: With your explicit consent, we use Klaviyo to send you newsletters, promotional offers, and updates about new digital designs. You can opt-out at any time.
  • Website Analytics and Improvement: To understand how users navigate our store, optimize our site’s layout, and improve our product offerings.
  • Security and Fraud Prevention: To screen our orders for potential risk or fraud, verify your identity, and protect our intellectual property.
  • Legal Compliance: To comply with applicable tax laws, accounting rules, and legal obligations.

3. Sharing Your Information

We do not sell your personal information for monetary gain. However, we do share your data with trusted third-party service providers who assist us in operating our e-commerce business. These include:

  • E-commerce Platform: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our digital products to you. Your data is stored securely through Shopify’s data storage and databases.
  • Email Marketing: We use Klaviyo to manage our email subscriber lists and send marketing emails. If you subscribe, your name and email are shared with Klaviyo.
  • Payment Processors: We share billing and transaction data with Stripe (Shopify Payments) and PayPal strictly for processing your transactions.
  • Analytics and Advertising: We use Google Analytics and the Facebook Pixel (Meta Platforms, Inc.) to track website traffic, measure the success of our marketing campaigns, and deliver targeted advertisements on other platforms. This involves sharing automatically collected usage and cookie data.

4. Cookies and Tracking Technologies

Our Site utilizes cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience.

  • Essential Cookies: Set by Shopify, these are strictly necessary for the website to function (e.g., keeping items in your shopping cart, logging into your account).
  • Analytics Cookies: Set by Google Analytics, these help us understand user behavior and traffic sources.
  • Advertising Cookies: Set by the Facebook Pixel, these help us track conversion rates and display relevant ads to you on social media networks.

You can choose to disable cookies through your browser settings. However, please note that disabling strictly necessary cookies may impair your ability to complete a purchase on our Site.

5. Your Data Privacy Rights

Depending on your location, you possess specific rights regarding your personal data. We are committed to facilitating these rights for all our customers.

A. GDPR Rights (For Residents of the European Economic Area)

If you are a resident of the EEA, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request deletion of your personal data, subject to certain legal exceptions (e.g., retaining records for tax purposes).
  • Data Portability: Request to receive your data in a structured, commonly used format.
  • Withdraw Consent: Withdraw your consent for marketing communications at any time.

B. CCPA/CPRA Rights (For California Residents)

If you are a resident of California, under the California Consumer Privacy Act, you have the right to:

  • Right to Know: Request disclosure of the specific pieces and categories of personal information we have collected about you, the sources, and the purposes for collection.
  • Right to Delete: Request the deletion of your personal information.
  • Right to Opt-Out of Sale/Sharing: While we do not sell data for money, sharing data with Facebook/Google via pixels may be considered "sharing" under CCPA. You have the right to opt-out of this sharing.
  • Right to Non-Discrimination: We will not deny you goods, charge different prices, or provide a lower quality of service if you exercise your CCPA rights.

To exercise any of these rights, please email us at sale@vektorkraft.com with the subject line "Data Privacy Request." We will verify your identity and process your request within the legally mandated timeframes (typically 30-45 days).

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your transaction history to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies. Digital product download logs may be retained indefinitely to provide you with continuous access to your purchased files.

7. Children's Privacy

Our Site and digital products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at sale@vektorkraft.com so we can delete such data from our servers.

8. International Data Transfers

As a globally operating business, your information may be transferred to, stored, and processed outside of your home country, primarily in the United States (where Shopify's servers and our HQ are located) and Vietnam (where our operational office is located). By using our Site, you consent to the transfer of your data to these jurisdictions, which are protected under appropriate data transfer agreements and safeguards.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our practices, operational requirements, or legal and regulatory updates. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this document will indicate when the latest revisions were made.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us using the information below:

Vektor Kraft LLC

  • Email: sale@vektorkraft.com
  • Phone: +1 (859) 363-6636

US Headquarters:
212 N. 2nd St, STE 100
Richmond, KY 40475
United States

Vietnam Office:
Floor 11, Zen A Tower, Feliz Homes
Lane 92 Mai Dong Street, Tuong Mai Ward
Hoang Mai District, Hanoi, Vietnam